This is primarily a sedentary classification and the employee works in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Demonstrate flexibility and respond to changing requirements and job assignments.Provide technical direction to Student Assistants and Student Workers.Communicate effectively and work cooperatively with co-workers, management, public and private representatives and other department personnel.Understand and follow oral and written instructions.Research and answer basic questions concerning procedures and programs.Assemble, maintain and verify information contained in records, reports and documents.Operate personal computer and standard office equipment.Uses of wordprocessing, database and spreadsheet applications programs.Appropriate telephone etiquette and customer relations techniques.Basic math, accounting and timekeeping methods.Student admission, attendance and enrollment procedures or department practices, programs and services.Office practices and recordkeeping procedures.Performs other functions as assigned or as the situation requires.May provide work direction to Student Assistants, Teacher Assistants and volunteers regarding basic clerical assignments.May administer first aid and medications and maintain related records.May verify prescriptions and screen immunization and emergency records.Submits work orders for needed repairs.Monitors inventory levels and orders forms and supplies.Formats spreadsheets and enters and updates information within databases and reports that are used within the school, department or division.Assembles, copies and distributes transcripts and other office forms and documents verifies attendance and class schedule information.Administers tests and performs other educational support functions.Processes, maintains and verifies timekeeping records.Performs basic cashiering functions accepts and records fees and receipts.Greets, receives and directs visitors looks up information regarding school programs and fees, schedules and enrollment procedures.Answers incoming calls transfers callers and takes messages as needed.

Screens, sorts, distributes and handles mail, email and outbound documents.

Reviews and processes purchase orders, invoices and related documents tracks the status of receivables and expenditures within particular accounts and answers basic questions.

Schedules appointments and meetings for a variety of administrators, staff, school personnel and/or students.

Prepares fliers and information for brochures and notices.Prepares and verifies information in student admission and enrollment records and changes related to student check-outs, transfers, withdrawals and attendance rates.Maintains and updates class lists, schedules, attendance records and program records.Types letters, memos, agendas, records and reports.Reasonable accommodations will be made so that qualified employees can perform the essential functions of the job. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities and qualifications required of personnel so classified. REPRESENTATIVE DUTIES, KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS Part-time experience will be prorated (e.g., four year's part-time experience at 20 hours per week = two years full time).ĭepending upon the position assignment, employees in this classification may be required to obtain training and/or certification in CPR and first aid and related nursing procedures.Ĭustomer Service and basic computer software experience is desirable. NOTE: Two years of FULL TIME (40 hours per week) experience is required. Two or more years of varied office support experience. High school diploma or recognized equivalent. Under general supervision, performs a broad variety of office support functions on behalf of the school, division or department types, assembles and prepares documents maintains and updates databases performs basic accounting, customer service and records processing functions performs other related work as necessary.

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